Price: $164.95 - $149.95
(as of Dec 19, 2024 10:34:08 UTC - Details)

The VTech AM18447 - main console works with the Am18247 extension Deskset and Am18047 accessory handset to create a new small business office phone system that makes it easier than ever to connect your office. Installation is simple. Only the main console needs to be connected to analog phone lines. The handsets and desksets wirelessly connect to the system with one touch using DECT 6. 0 technology, so you can install an entire office system in minutes. No professional assistance required. Plus, the VTech AM18447 - main console allows you to grow into a custom built fully featured telephone system with up to 10 stations. The main console digitally records up to 180 shared minutes of incoming messages, outgoing announcements and memos. The auto attendant for each line can answer outside calls, provide callers with a company directory and route calls to the appropriate extension.
Simple installation: Connect the Main console to analog Phone lines and the handsets/desksets wirelessly Connect to the system. Install an entire Office in minutes without Professional assistance! .Caller ID/Call Waiting1 | 32 Number Speed Dial | Supports Cordless Handset/Headset | Extra-large Display For Easy Viewing | 100 Name And Number Phonebook Directory | Full-duplex Speakerphone
Expandable up to 10 total stations (1 console and 9 desksets or handsets): allows you to grow into a fully featured telephone system with anywhere from one to 10 stations.
Auto Attendant on each line answers calls, provides the company directory, forwards calls to specified extensions, and enables callers to record voice messages when there is no answer.
Digital Answering system: digitally records up to 180 shared minutes of incoming messages, outgoing announcements, and memos.
Customizable music on hold: includes a 2. 5mm jack for connecting music devices like MP3 players, Boom boxes, tablets or smartphones.
Connectivity technology: RJ11
Caller ID/Call Waiting1 | 32 Number Speed Dial | Supports Cordless Handset/Headset | Extra-large Display For Easy Viewing | 100 Name And Number Phonebook Directory | Full-duplex Speakerphone
Reviewer: H R
Rating: 5.0 out of 5 stars
Title: It is very nice
Review: It is very nice, thank you.On the downside, it is missing volume after you record your voice.

Reviewer: Matthew Y
Rating: 5.0 out of 5 stars
Title: Great inexpensive replacement for a PBX with all the same functionality
Review: 20 year old Avaya inhouse PBX system went down with a power issue. This VTech system was cheaper than a sales call and repair to the existing PBX system. We still have all of the same functionality as the old PBX. No problems setting up the base station with 3 of the desksets. The range on this system was greater than the usual home phone DECT 6.0 handsets. The signal is carrying through concrete and steel floors that formerly blocked those signals. Thanks to other reviews on Amazon, we were able to set up call privacy and turn off call screening too. We don't use the auto attendant yet but if you do, it allows the caller to have the option of choosing an extension.Any shortcomings were very minor: - You have to go into call history to clear the "missed calls" counter. It's only two button presses. - The voicemail only displays the name of the caller, not the phone number. You have to go into call history for that, if needed. - Auto-attendant requires hitting the extension number and then "#". A single button press would have been nice.Things we really liked: - It replaces a PBX for a few hundred bucks. - Doesn't require a charge/month/extension that a PBX service does. - Better range than regular DECT 6.0 handsets. - No problems with clarity through ear piece or speaker. - Can have call privacy (no snoopers dropping in on your calls) - Can either have incoming calls go to all phones or use auto attendant to direct callers to extensions.

Reviewer: Aussie Brad
Rating: 5.0 out of 5 stars
Title: An Excellent Phone Directory + Wireless Headset
Review: I have purchased a few phones lately, looking for old RJ45 phone jack and a good phone directory that had to include a headset...This vTech Phone had Caller ID which when matched with the Phone Directory stored number, would display the name I saved. This was my Number One feature, that I was after, as I wanted to know which Customer was calling me.And as a side note, the better phones similar to this one - do not - which is un-believable for the money !But... This phone has a great phone Directory, including a search feature off the first 3x characters !Now that is a handy feature !It also has a 32 number quick dial feature, which I use constantly, and a half decent Answering Machine system, which I also when I am out of the office.The Headset Port, which is what I wanted, works exceptionally well when I am hearing the caller, but all of my Customers can not hear me loud enough, no mater what headset I plug in :(And I have purchased at least 6 of them from Amazon recently, all having the same quiet affect, so disappointment there !I did however end up purchase the vTech Wireless Headset that works well with this phone...And all My customers, when using it, can hear me exceptionally well !The only drawback using the wireless headset, is the fact that it is an external device, so the time length of the calls etc, do not register when I "transfer" to the headset, which I have to do every time I make a call.(Which is annoying, but what I must do so Customers can hear me)Other than that, the display is a dot matrix screen, at least 5x lines - very handy thatI use 2x incoming Lines, so this handles that more than OKAnd the Wireless connectivity works well with the headset ( tried it at 20 Meters / 66ft.)My only gripe to vTech, is why only have a phone directory with a Maximum of 100 stored numbers ?Every similar phone out there is all the same, but having say 999 numbers to store would be super !Especially being a Business Phone !

Reviewer: Kacee099
Rating: 4.0 out of 5 stars
Title: Great Product
Review: The screen scratches easily but overall pairs easily with base station.

Reviewer: J Chris
Rating: 1.0 out of 5 stars
Title: Worked great for a few weeks
Review: Bought this phone with two others to replace an old Avaya phone system. All the features worked great, for a few weeks. The sound quality is pretty bad. No base, just very high pitch and cracks in my ear sometimes when talking. When I setup the phone, I setup the voice prompts and mail boxes. Everything worked great. I noticed a few days later, the time would change automatically. I'd change it to the correct time. A few hours later I'd notice it was changed an hour later... I reset it a few times and just decided it wasn't worth the hassle, that I'd just have to keep aware that any call information would be 1 hour off. The last week or so I noticed when we missed any calls, that no one was leaving a voice message. After more than a week of no messages we tested the phone. Yep, it plays the message I recorded, 3 times, then hangs up. It won't record any customer messages. VERY frustrating as we've no doubt lost significant business the last week. Orders are way down. With as many missed calls with no message, that's definitely where they went! I tried to get support from the VTech website. Sorta funny, but their support link on their website does not work...! Thankfully I'm still in my return window. Looking for a phone system now that is NOT VTech.

Reviewer: Kelly Smith
Rating: 5.0 out of 5 stars
Title: Reliable
Review: I have the base and a few of the cordless phones its nice to know you can get replacement cordless phones.

Reviewer: Design & Remodel Brothers
Rating: 5.0 out of 5 stars
Title: Great System for a Small Business
Review: The main system alone is a wonderful 4 line system with the ability to hold, mute, transfer calls, and play hold music! You can easily integrate any phone in the office (granted it is supported by the main line) to transfer lines or use as walkie-talkies between devices. P.S. - This feature is very fun and a massive distraction from work!

Reviewer: David Latham
Rating: 5.0 out of 5 stars
Title: Good product
Review: We bought this particular model as it was an exact match to the small office phone system we have, and we needed to replace a bad one. Arrived promptly - easy to add to the system - couldn't be more pleased.

Reviewer: Moises Contreras
Rating: 5.0 out of 5 stars
Title:
Review: todo perfecto salvo que no tiene bloqueo de llamadas no deseadas... por ejemplo, los números de bancos o promociones, no se pueden agregar a alguna lista de bloqueo.

Reviewer: Brians Account
Rating: 3.0 out of 5 stars
Title:
Review: There is much to unpack here, given the back-and-forth insisting on a better star rating. I hope that they will continue to strive to work towards a mutually positive resolution for all parties.There are too many threatening legal e-mails regarding their reputation.Hoping that they will continue to strive to work towards a mutual positive resolution, for all parties.

Reviewer: Roger Van Belleghem
Rating: 5.0 out of 5 stars
Title:
Review: Works Great with 4 line set up

Reviewer: Enrique Gonzalez
Rating: 5.0 out of 5 stars
Title:
Review: Buen complemento al conmutador Vtech. Unicamente funciona con el modelo CM18445 como extensión. puedes usar hasta 9 dispositivos conectados al mismo Conmutador con gran calidad de audio y facilidad de configuracion. No necesitas cablear nada. Todo es inalámbrico.NO funciona sin el conmutador

Reviewer: D. Smith
Rating: 5.0 out of 5 stars
Title:
Review: It was time to change out my phones and picked up this 4-Line VTech small business phone.In terms of construction it is very well built. The button touch is a littler firmer than I like but still good. The phone has so many settings and functions that I would recommend reading the operating manual and keeping the manual close by at least for the first month.Calls are clear and I have had no complaints regarding the speakerphone which people almost always comment on if the phone sounds 'hollow' or 'tinny'.I did buy one extension that I can carry around with me and it tied into the main unit without issue.All in all and very good product for a small business.