2024 the best cable providers review


Price: $249.99 - $188.77
(as of Oct 19, 2024 05:20:11 UTC - Details)

Technical Details

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Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Nighthawk Multi-Gig speed Cable Modem by NETGEAR supports link aggregation to deliver true Multi-Gig Internet speeds. It improves your internet connections and provides smooth online streaming and gaming. This DOCSIS 3.1 cable Modem is ready for today's service plans and future upgrades for XFINITY from Comcast, spectrum & Cox.
Compatible with all major cable internet providers with internet speed up to 2Gbps. Currently certified with Cox, Spectrum and Xfinity.. Not compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service
Works with any WiFi router: Connect any WiFi router to this modem’s Ethernet port to support all your wireless devices
Save monthly rental fees: Model CM1200 replaces your cable modem saving you up to $168/yr in equipment rental fees
Four (4) Gigabit Ethernet ports give you fast wired connections to your computer, separate WiFi router, printer, game box, and other devices
Modem technology: Engineered with 32x8 channel bonding, OFDM 2x2, and DOCSIS 3.1
Multi-gig ethernet: Link aggregation combines two 1G ports into one 2G port for faster wired ethernet speed.
Made for use in the US only
Reviewer: My humble opinion
Rating: 5.0 out of 5 stars
Title: Working great
Review: I used it to replace service provider's monthly-pay modem. Easy to hook up, required 1 call to internet provider to give them the serial number. No difficulty with this 2G model handling 1G of internet speed from service provider. Works well with my WiFi. Number of Ethernet outlets is more than sufficient. Great purchase

Reviewer: Katherine Bitzan
Rating: 5.0 out of 5 stars
Title: Returned
Review: I really wanted to own my own equipment to lower internet fees. But unfortunately this didn't work with my new provider.

Reviewer: Jim Lawson
Rating: 5.0 out of 5 stars
Title: Great Buy
Review: Worked like a charm, on some ISP hook ups you may have to reset the modem after the ISP connects your modem.

Reviewer: Anthony Clemens
Rating: 1.0 out of 5 stars
Title: CM1200 Provides Intermittent Signal - Inconsistent Mpbs, Mostly < 100 Mbps & Frequent < 50 Mpbs
Review: I purchased the CM1200 in August 2020 and received it 8/8/2020. I attempted to connect the device at home as it was replacing the CM500. I have an AC1750 Netgear router that was connected to the CM500 and is now connected to the CM1200. I spent 5 hours the first night working with Netgear and my ISP (Comcast) to setup the device correctly; I was unable to use the activate link and had to call Comcast. While on the phone, Comcast stated because it's a Netgear product, Netgear would have to provide the firmware. However, Netgear's knowledge base states Comcast actually pushes the firmware. It started to feel like I was in the middle between Comcast and Netgear. This should have been an easy experience - plug and play - just like I have done with many other computer hardware.Once the device was setup, it worked well for about a week. The following Sunday I contacted Comcast again because I no longer was getting internet service. Comcast could not see the modem. We went through normal troubleshooting of a power cycle of both the modem and router. Internet service resumed. A little later, Comcast could not see the modem again. Went through the same steps and it was back.Comcast sent a technician out on 8/18/2020. They changed connections outside of my place. Also pushed all the service to one cable connection in my place; all other cable wall outlets do not have cable as I'm trying to ensure all the service is going to where I am connecting my internet and TV (I've been in this place for 4 years and did not have this problem previously until recently).The following Sunday I contacted Comcast again and went through the same steps. The following days I had to restart my modem each morning because I no longer had wifi when I got up to start work. I contacted Comcast 8/27/2020 to further discuss the issue. The first time we went through the normal steps of trying to restart the modem, unplug the modem, attempt to make a connection from Comcast to the modem, etc. Internet service came back... for an hour. An hour later I contacted Comcast again and they pointed me to Netgear. Now I really feel like I'm between Comcast and Netgear and no one taking ownership of the problem.After speaking with Comcast on 8/27/2020, I entered a support case with Netgear. I contacted them on 8/28/2020 because Netgear apparently does not reach out when a case is entered, it is up to the user to contact them after creating a case online. At 4 PM on 8/28, the Netgear technician had me reset the modem, unplug the modem, unplug the router and then reconnect everything. I explained I do this on a daily basis, but went along. When this was done, internet service returned... as expected. The tech said to monitor the internet for the next couple days to see if the problem persists. I told him I know what's going to happen and that I will be contacting Netgear again before a couple days ends. I asked if they could just send a replacement because I've been dealing with this issue for 3 weeks at this point, and he said just monitor the internet service.At 8 PM on 8/28 (4 hours after reaching Netgear) I was on the phone again with Comcast because internet service was non-existent. At 8:30 PM I began my hour long hold with Netgear following up on my open case stating what I told the prior technician that I would be calling Netgear back because I would no longer have internet service. We went through similar steps, however this time the technician had me change a setting on the router.I'm expecting I'll once again be contacting Comcast and Netflix on either 8/29 or 8/30 because the internet is no longer working for me.At this point, I'm caught between Comcast stating that I'm using my own device and they can't support that, and Netgear saying I have 90 days on my service warranty. Meanwhile, I have intermittent internet issues causing me to use my mobile hotspot to work.I will say Netgear tech support has been pleasant once I get through the queue, but I've been on hold 30 to 60 minutes each time I call and then another 30 to 60 minutes troubleshooting. I've also had to repeat many details along the way when I call, however, so that's frustrating.I'm hoping this gets resolved, or I'll have to work with Amazon to return the modem and hopefully get a full refund.

Reviewer: Troy
Rating: 4.0 out of 5 stars
Title: Activated on xfinity and wifi router connected is working but unexpected issue
Review: I activated this modem on my existing xfinity account fairly easily with the xfinity android phone app and xfinity account login. The fast TP-Link wifi router I connected to it is working great and much faster than the xfinity wifi. I first set up the wifi router using the xfinity modem and it worked that way too. I noticed later that on the box it says that the xfinity speed supported for this modem is only 800mbps, but the xfinity compatible routers page states that this modem supports 1Gbps xfinity speed.The unexpected issue is that anything else I have plugged in to the other ethernet ports on the modem do not get an internet connection. The main wifi router connection does work though and the port lights up green on the modem but the other devices light up amber (the other devices do work connected to the wifi router ethernet ports). Tech support and documentation say that an amber light means it is a 10 or 100 mbps connection. Tech support rep said the connection "should work" but nothing will connect to the internet if the light is amber for that ethernet port on the modem(she is wrong, it is not a router or multi lan connect device). Documentation does not say either way but diagram on box shows picture of router, computer, or "compatible routers" connected to the ethernet ports, but nothing is explicitly stated. My computer did connect to the modem's ethernet port and got access to the admin setting page for the modem, but even a second brand new wifi router I have would not get a green light or internet connection, and a Roku ultra didn't work (would not connect to internet). Other than that, and no clear info in documentation on the ports issue, features or specifications, the modem works as indicated, but it is basically working as a 1 port modem with the option of technical set up using the other ports for a single port function. Again, it is a modem with no router functionality, i.e. no multi-port lan connect functionality.Just a side note that nothing on my xfinity accounts billing has updated after the netgear modem activation and there is nothing on my xfinity account to return the xfinity modem so I will have to call them to remove the $15/mo for that and an appointment or return code to return it to them. Update: I called them and they essentially just did a new service plan without the modem, but with the other discounts for the 1 year contract renewal. There was no return code or anything provided, she just said to take the modem and power cord to UPS, they scan the bar code on it box it and return it to xfinity per their agreement with comcast and I did that. It takes "up to 2 weeks" for them to receive it, process it and remove it from your account billing - it was 2 days in my case.

Reviewer: Vinniejoe
Rating: 5.0 out of 5 stars
Title: Good choice for Gigabit internet
Review: Finally time to upgrade to DOCSIS3.1. Good modem, easy to activate. Did it all online - did not need to spend an hour on the phone with Comcast.

Reviewer: Suzy Baker
Rating: 5.0 out of 5 stars
Title: Easy piezy
Review: Pulled it out of the box, plugged it in, Spectrum authenticates and off we go!

Reviewer: JeffreyK
Rating: 5.0 out of 5 stars
Title: Netgear good
Review: Works.. No disconnects, it is a sturdy system. I bought this after having numerous issues with another modem. I previously used a modem/router combo, Arris G34. The G34 had so many connection problems and then finally it just won't connect to the internet.I bought this Netgear modem because my old Netgear modem was really stable. Since I received this modem, no disconnects. When it is reset or switch on/off, it sets up pretty quick on restart. I paired this with a TP-Link router that has over 20k reviews and is 4.5 stars.The combo is very good. No disconnects, powers on and connects fast and connection is stable.

Customers say

Customers like the speed and ease of setup of the modem. They mention it's impressive, easy to connect everything, and future-proof. Some appreciate the signal strength. However, some customers have reported intermittent dropouts of network connectivity and dislike the ethernet port functionality. Opinions are mixed on its functionality, reliability, and value for money.

AI-generated from the text of customer reviews

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