2024 the best mobile hotspot review


Price: $129.00
(as of Dec 04, 2024 06:53:09 UTC - Details)

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here

Feedback

The AC1200 Aircard AC797-100NAS Mobile Hotspot features fast Mobile Wi-Fi Internet speeds and long-lasting battery, providing the ultimate Internet experience from anywhere, in home or out of home. As a perfect travel companion, the device supports all your service provider's domestic and international roaming bands.
FAST 4G LTE BROADBAND SPEED: The AC797-100NAS mobile hotspot router reliably delivers up to 400 Mbps download speed.
CONNECTED & PROTECTED ANYWHERE: Create your own secure WLAN when traveling for business or on holiday, when outdoors, or to replace your home DSL coverage.
STAY PRODUCTIVE: Connect multiple devices for your own Wi-Fi internet access.
WORKS WITH ANY NETWORK: Unlocked for 3G/4G LTE internet access around the world using your provider's SIM card (excluding Sprint legacy network in USA).
LONG BATTERY LIFE: 2930 mAh rechargeable battery powers up to 11hrs use.
INTUITIVE COLOR DISPLAY: Large 1.8" LCD screen provides data usage monitoring, mobile signal strength, and network management information.
Reviewer: Amazon Customer
Rating: 5.0 out of 5 stars
Title: If you get an alert
Review: Well the device is great, even though It wasn’t the one I ordered, I order one that says Netgear on the device, I received the one that said ATT logo. At first it took the SIM card from the other vendor ISP company, but it failed to connect to the WiFi internet, it gave me an alert that set check your settings. 🤔. I tired to contact Netgear, the SIM card vender, and even contact ATT support. What a waste of time, contacting these folks. I did research in the internet and I was able to fix the Alert. Apparently the device was still with the a ATT APN, I had to change it to the sim vender, which worked and got connected to the SIM card vender wifi internet. So folks if you brought a device like mine, once you are able to install the SIM card and get an alert first go to settings, look for APN and if it has the APN from the original vender, add the new APN from the sim vender, that will make it work for you. Over all the device works fast and able to get all bars meaning it get good and fast wifi internet connection.

Reviewer: JimB
Rating: 1.0 out of 5 stars
Title: Doesn't work with AT&T 4G
Review: It seemed good. Went to the local AT&T store to get a sim card and get set up, only to find that this device is NOT compatible with AT&T 4G. The rep in the store spend 2.5 hours with support trying to get it to work with no success. The support tech eventually concluded that this device is not compatible with AT&T 4G or 4G LTE. They put a ton of effort into it and were unable to get it working. That store had no AT&T hotspots and had encouraged me to get one on Amazon and then bring it in. I don't know if the problem was with the particular unit or with the AC797-100NAS in general. The description states is is compatible with AT&T but it was only able to connect via 3G, which AT&T is shutting off next February. The best we did was 4.8 Mbps download - horrible speed.I searched AT&T online and found a store that had TWO hotspots available. Most had none. I dashed over there with the SIM card I had bought for the other device, put it in the Unite Express 2, and it came up immediately on the 4G LTE network and the speed is blazing, plus it was $30 less than the Netgear.So, if you want to use AT&T then DO NOT BUY THE AC797-100NAS!

Reviewer: MarkD60
Rating: 5.0 out of 5 stars
Title: Good WiFi
Review: I bought this because a friend had one similar. Works great, a real life saver when traveling.

Reviewer: Amazon Customer
Rating: 4.0 out of 5 stars
Title: Works well but description is deceiving
Review: The mobile hotspot I received was ATT branded and did not work with my Google Fi simcard out of the box. The system asks you to log in to ATT. You can ignore and then change the APN to Google Fi. I used it in the USA and all over Europe and it works exceptionally well. At some point in Europe I had 4G connectivity while my cell phone had nothing (on the same Google Fi account). Happy with the product once I got it working but the description is deceiving.

Reviewer: Steve Hines
Rating: 5.0 out of 5 stars
Title: It worked
Review: Got what I hoped for and at a good price. Thanks guys.

Reviewer: Edwin Ng
Rating: 3.0 out of 5 stars
Title: SIM Card Tray Weak connection points
Review: Product worked for a bit but had an issue while I was traveling. It started saying that there was no SIM card detected which was fixed by reinserting the card. After a bit, it didn't work anymore. Took it to a repair tech and he found that the tray connections were just pressed down and not soldered, so it was easy to break. After soldering, the unit works again, but warning against iffy manufacturing. All the other functions worked well

Reviewer: Jackie
Rating: 5.0 out of 5 stars
Title: Better than I hoped
Review: Got it used and it was in better condition than I had though. It works great. Tested it with Google Fi phone sim and it was able to detect it after changing the settings on the device. It was able to register the google fi sim and get a signal without Gfi complete setup, but I finished the setup using my phone. I also signed up for Google data and am waiting for the sim to arrive to test.Currently happy with the product. The big test will be when I travel out of country. To be continued.——-Update (one month later): traveling out of the US and using the googlefi data sim. At first the sim didn’t want to connect, but after checking on the configuration and allowing roaming, it worked like a charm! Enjoyed having access in Germany, Belgium, and Netherlands. Glad I purchased it.

Reviewer: Scratch Monkey
Rating: 1.0 out of 5 stars
Title: Does not connect to broadband easily
Review: It fails to connect to the ATT wireless network out of the box. I inserted a sim card, it has data paid, and hotspot doesn't connect to the internet. I have my phone next to the router, phone is able to connect to the router but router itself doesn't connect using sim card.SIM card works, I tested it by sending text messages to it. I was able to see those test sms on mywebui.net.I also inserted the card to the phone to test and I was able to get data.User manual is misleading. It says to install an app Nighthawk and after installation the app says it doesn't support this device.User manual says ask community for support.I had to register with Netgear, spent lots of time waiting for an agent to chat, then more time to troubleshoot the router. It took half a day total to fix it.I had to connect the phone to the router that didn't have internet connection. Then on the phone with no internet connection went to ROUTERLOGIN.NETentered admin login for the router.Then poked around, got to Settings> Router>BASIC>DNS and set it from automatic to manual.And then entered DNS 8.8.8.8 and another DNS 8.8.4.4After that router reloaded and connected to wireless.Why this is not in the user guide or manual?!! I downloaded the full manual and it is not there. Just because all these trouble I will give this device one star. This is the first day I use it and I am not sure how long it will last.

Reviewer: George Kotsopoulos
Rating: 5.0 out of 5 stars
Title:
Review: I used it in Europe. purchased a local SIM card with a monthly plan.I entered the pass code and had mobile internet immediately . Using a wired connection works better.With the wireless method it disconnects if you stop using it for short time requiring to re-log

Reviewer: Paulina
Rating: 5.0 out of 5 stars
Title:
Review: Buen alcance, adquirí dos y coloqué a uno chip Telcel y a otro Movistar y ambos funcionaba muy bien.Se puede administrar fácilmente al ingresar a su red. La batería dura bastante. Cine que a cada uno 10 tabletas y todos corren bien al enviar cuestionarios de Google forms.

Reviewer: Charles Comber
Rating: 1.0 out of 5 stars
Title:
Review: I have used a Netgear product before and liked it but was disappointed that this one was not as advertised. I had to return it and hope to get an unlocked device.

Reviewer: EQ21 KVIROFANO
Rating: 5.0 out of 5 stars
Title:
Review: Funciona perfecto con chip Virgin, si alguna vez no carga,,,, solo retira la pila y vuelvelo a armar, es el unico problema que presenta.

Reviewer: eduardo garcia
Rating: 5.0 out of 5 stars
Title:
Review: Conexión estable fácil de configurar excelente

Customers say

Customers are satisfied with the mobility of the router. However, some customers have reported issues with connectivity and power. Opinions are mixed on functionality, speed, ease of setup, value for money, and quality.

AI-generated from the text of customer reviews

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