2024 the best modem and router combo review


Price: $309.99 - $195.99
(as of Dec 10, 2024 06:30:18 UTC - Details)

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. With the ARRIS SURFboard G34 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. Get high speeds, better coverage, and a two-in-one product!
A Trusted Name in Home Connectivity: Get high speeds, low latency, and a two-in-one product! With the ARRIS SURFboard G34 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing..MoCA Technology : No. Telephone Port : None.
Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
Modem Technology: DOCSIS 3.1 is the newest technology available from cable internet providers. Its 10x faster than DOCSIS 3.0, provides better security, reduces lag while gaming & enables multi-gig networking (ability to run fast speeds on your copper cable from your internet provider).
Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
Compatibility: The SURFboard G34 is compatible with major U.S. cable internet providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Gigabit/Gigabit x2) and others. It's approved for cable internet speed plans up to 1 Gbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
What's in the Box: When you purchase you will get an ARRIS SURFboard G34 Cable Modem, Power Supply, Quick-Start guide, and 2-year warranty card.
Router Technology: Features four 1-Gigabit ethernet ports and delivers Wi-Fi 6 speeds up to 3 Gbps (3,000 Mbps).
Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.
Dual-concurrent AX3000 Wi-Fi
Reviewer: W. J .Cole
Rating: 5.0 out of 5 stars
Title: Easy To Use and Setup with Cox
Review: This review is for the Arris Surfboard G34. I purchased this combo modem/router to replace my old one. When using Cox, note that you can't just plugin the new device and start using it -- you always need to call their technical support team to have them unregister your old device and register your new one.The setup process was easy and straight forward. The most difficult party was getting through to Cox technical support. My previous modem/router used DOCSIS 3.0 technology, so this upgrade gave me a 45% increase in download speed and a 366% increase in upload speed; all without changing my service plan.I saw lots of negative reviews for this device regarding the intermittent internet connections or the failure to connect to the internet. I have not personally experienced either of these issues. For buys who have this concern, if possible, I recommend retaining your old hardware for at least 30 days just in case you need to revert back.The product offers an optional mobile app to manage the network. The mobile app has very bad reviews. My recommendation is to configure your wireless network using your web browser first, then configure your mobile app after. Most of the negative reviews appeared to be from users attempting to perform the initial configuration using the mobile app.PROS:- Easy to install.- Fast wireless speeds.- Optional mobile app.- Modem and wireless router combined into a single hardware device.CONS:- The single LED status light makes it difficult to determine the state of the modem (see below).- When you rename a device using the web interface, those names do not carry through on the mobile app.FEATURES NOT ADVERTISED:- Free mobile app called 'SURFboard Central.' The mobile app allows you to see what devices are connected to your network, assess your network health, test your Wi-Fi speed, and even rename connected devices. The app was easy for me to use, despite the negative reviews.- You can setup a primary home network, a secondary home network, and a guest network. Each network includes a 2.4GHz and 5.0GHz SSID.COLOR CODES:- Solid Green LED: Indicates the Online status is in DOCSIS 3.0 mode.- Solid Blue LED: Indicates the Online status is in DOCSIS 3.1 mode. *This is the color you want to see.- Blinking Green LED: Indicates downstream and upstream channel search.- Solid Amber LED: Indicates the unit is powered on.- Blinking Amber LED: Indicates the firmware download is in progress.- Blinking Blue and Green LED: Indicates error mode in sequence.- Solid Light Blue LED: Indicates the WAN is selected over the Ethernet mode.

Reviewer: 92Roadster
Rating: 5.0 out of 5 stars
Title: Speed, Security, Reliability, and Ease of use
Review: I recently upgraded my home internet with the Arris Surfboard G36from the SBG6782-AC , and I'm impressed with its performance. This modem-router combo packs a punch, delivering both speed and reliability to keep me connected.First and foremost, the G36's setup was a breeze! I'm not the most tech-savvy person when it comes to networks, but the installation process was pretty straightforward, thanks to the user-friendly interface. Within minutes, I had it up and running, ready to experience improved internet connectivity.The speed this device offers is AMAZING! My downloads and uploads are now lightning-fast, making streaming, gaming, and browsing a seamless experience. It's a RIDICULOUS improvement from my previous router, and I couldn't be happier. I've had 1000Mbps service but was maxed out at 300Mbps with the old router.The G36 also boasts excellent reliability. I've experienced no disruptions or dropouts since I started using it. Even during peak hours, the connection remains stable and strong, which is a relief when I'm in the middle of important online tasks. To top it off, I keep the unit in my basement and still get amazing 2.4Mhz and 5Mhz service throughout the 1800sqft split-level house.Another great feature is its sleek design. The compact and modern look of the G36 blends seamlessly with my home decor. It doesn't take up much space, which is perfect for my limited setup area.The only reason I'm giving it four stars instead of five is that the user manual could be a tad more detailed and Xfinity was a little annoying having to register the product with them. While setup was easy, I also had to look to online forums for some advanced configuration options that weren't covered in the manual.Overall, the Arris Surfboard G36 is a fantastic modem-router combo that delivers on its promises. It's easy setup, VERY impressive speed, and reliable performance make it an excellent choice for anyone seeking a seamless internet experience and some monthly cash savings from not having to rent their unit from the cable company. With just a few tweaks to the user manual, this device would be a perfect five-star product.

Reviewer: Lory
Rating: 5.0 out of 5 stars
Title:
Review: This is a good modem and wifi to buy all in one.

Reviewer: Adrian
Rating: 5.0 out of 5 stars
Title:
Review: Set up was easy

Reviewer: Bosh
Rating: 1.0 out of 5 stars
Title:
Review: Didn't cover good range

Reviewer: Amazon Customer
Rating: 2.0 out of 5 stars
Title:
Review: Loved the idea of reducing clutter and was very easy to install to only realize that Cogeco doesn't accept it

Customers say

Customers appreciate the ease of setup and reliability of the product. They mention it's very easy to use and the indicator light is really convenient for setup and troubleshooting. However, some customers have reported issues with connectivity and re-starting. Opinions differ on functionality, speed, and modem/router.

AI-generated from the text of customer reviews

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