2024 the best router and modem review


Price: $229.99 - $189.99
(as of Nov 09, 2024 19:42:08 UTC - Details)

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

For warranty information about this product, please click here [PDF ]

Fast self-activation for XFINITY from Comcast customers - Get connected without a service call. Top Tier Dual Band Performance.
Compatible with major cable internet providers including Xfinity, Spectrum, Cox and more. NOT compatible with Verizon, AT andT, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service. Best for cable provider plans up to 800Mbps
Coverage up to 1,800 sq. ft. and 30 devices with WiFi 5 AC1900 speed (up to 1900Mbps)
Replaces your cable modem and WiFi router. Save up to $168/yr in equipment rental fees
4 X 1 Gig Ethernet ports and 1 USB 2.0 port for computers, game consoles, streaming players, storage drive, and other wired devices
Supports WPA/WPA2 wireless security protocols
NETGEAR Armor software provides an automatic shield of security for your WiFi and connected devices for real-time protection against hackers and added privacy with VPN. 30-day trial included
NETGEAR routers are secure out of the box and built to stay that way with automatic firmware updates and industry-leading safety features to help protect you and your family
Easily set up and manage your WiFi with the Nighthawk app
Made for use in the US only
Reviewer: BikeMore
Rating: 5.0 out of 5 stars
Title: Fast and reliable
Review: The bad: The setup instructions using the Nighthawk phone app didn't work. I had to use the manual installation, but that too was problematic. I called Netgear's customer support and with their help the modem installed within 15 minutes.The good: It is fast. There haven't been any connection problems. Connecting my computers and phones was easy, without any problems. My computers are running Windows 7, my phones are Samsung Androids, and my internet provider is Comcast XFinity.The administrative interface is intuitive. I setup the security and access rights in less than a half of an hour.

Reviewer: Nerdgirl75
Rating: 5.0 out of 5 stars
Title: Fast and dependable modem/router combo
Review: This is the second time I’ve purchased the Ac1900 to replace my rental modem/router from Xfinity. My first one lasted around 7 plus years, and the router finally stopped working. This modem/router is a work horse. I get maximum speeds for gaming and all my connected devices, and I don’t experience the “dead zones” in my house like I did with the rental. It’s easy to set up with the nighthawk app, and I named the 2.4G and 5G channels separately, depending on what device I’m using and for what needs. Fast set up for a non-techy person and lightning fast speeds. Great for the price point and saves space with the combo set up. Compatible with Xfinity.

Reviewer: L. Smith
Rating: 5.0 out of 5 stars
Title: Any Modem Change Will Be A Challenge
Review: There is one prominent negative review of this router from 2017, and it does not state the exact model number. So it may not even pertain to this Nighthawk. I would ignore it. Even if it pointed to a real problem with the Netgear hardware, the company has had seven years to correct it.This is a review of the Netgear Nighthawk AX6 modem/router combination, model CAX30. It was recommended by Comcast on their website, and I have Comcast service. I also have previously used a Nighthawk since 2016 and I wanted to stick with a manufacturer of a quality product.The item comes with instructions to download the Nighthawk app and the Xfinity app to your phone and to begin with the Nighthawk one when first plugging in the modem. Then it instructs you to switch to the Xfinity app to identify the modem's MAC address and activate the modem. After that is accomplished, switching back to the Nighthawk app and stepping through the prompts allows the process to finish.The problem with this is that I downloaded the Xfinity app but I could not make it work. The logon screen would not accept my username. It gave me an error message telling me that my access to the server was denied or that too many redirects had occurred. I tried several possible solutions to this problem and none of them would work. I called Comcast customer service, an automated voice that will not allow you to connect with a live agent unless very strict criteria are met. The only advice it offered was use the Xfinity app! I even drove to the local Comcast office asking for help, and they could not resolve the logon problem. But they did give me the phone number of a live agent who could help with new equipment installation which allowed me to bypass the Xfinity app.In contrast, the Nighthawk app worked like a charm. I had to disconnect my old modem/router (loosing my Internet access except with my phone in data mode) and plug in the new one following instructions in the Nighthawk app. I then called the phone number given to me by Comcast. The automated voice this time could sense that I had connected an unrecognized modem and she put me straight through to an agent with a two minute wait. From there it was an easy finish and I now have a new and fast modem and my existing wi-fi network was recognized without having to make any changes to it at all. I'm quite pleased with the results.

Reviewer: RailFan
Rating: 1.0 out of 5 stars
Title: DO NOT BUY!!! Have to reboot every day. Useless customer support from NetGear. NOW LISTED AS XFINITY ONLY. I have Xfinity!!
Review: 12/11/2017 Update: Still getting the run around from NetGear. Have found numerous reviews indicating that there is a design/manufacturing defect that is wholely NetGears responsibility. DO NOT BUY!!!11/17/2017 Update: Still not working. After insisting that the voltage on the cable was the problem, Comcast added an amplifier/repeater to reduce the voltage. Now they are saying that they might not be able to do anything.Update 3/23/2017:After almost a month, and endless hours with NetGear customer support, I still go thru the same thing almost every morning: Everything is fine initially, then, about 30 minutes later, some sites (always the same ones) are no longer reachable. If I wait, after about another 30 minutes, the connections are restored. If I don't wait, and reboot, I also get the connections back. However, this still takes 15 minutes or so. After the reconnect, everything is fine for the rest of the day, unless I go out for a few hours; so a configuration, wiring or hardware problem is unlikely. It seems that inactivity causes the connection with a specific set of unrelated sites (possibly those using IPv6) to be dropped.I got NetGear's approval to exchange the device, but the only free way to do that was to send the unit first, at my expense!!! And they didn't extend the warranty for the missed time!!!Amazon technical support tried hard, but I think the problem is outside their ability to address.One of the other reviews indicated that firmware should be at 2.xx. I'm at 1.xx. Now I have Comcast coming to do a firmware update. (Strangely, they were able to do that remotely with my older equipment.) I should not have to have discovered that for myself. Didn't NetGear know? Why were they hiding it???Even if this resolves the situation, poor quality control, unhelpful and time wasting customer service, and a failure to admit a problem puts NetGear on my bad list, since they never mentioned firmware. This is from a customer who owns a half dozen NetGear products.What follows was written in the first 24 hours, which I withdraw, but leave for the benefit of readers.I replaced a NetGear WNR3500 router and an Motorola SB6210 cable modem with this single device, the AC1900. The replaced devices are about 10 years old, and while still fully functional, they are slower, less secure, and offer fewer features than current equipment. Here's what I found, compared to my previous setup.- Installation was fairly easy. Do follow the quick start guide.- Changing settings on the AC1900 does not require a full restart, as it does the WNR3500. Settings changes take place nearly instantaneously This is helpful, especially during initial setup where it might take a few iterations of changes to get things just right.- Restarting is rarely needed, apparently; it's a bit early to tell. That is a good thing, since it seems to take about 20 minutes. It looks like it has to renegotiate with the cable company every time the power drops. At the wrong time that could be VERY inconvenient.- The really noticeable improvement appeared on streaming services; the new responsiveness is lightningly fast.- In addition to DOCSIS 3.0, the AC1900 supports iPv6, a more secure protocol with many, many more IP addresses. (Did you know that we are running out of internet addresses??)- I saved shelf space, a electrical plug, a power cable, and a ethernet cable by replacing two boxes with one that performs the function of both.- You can set up a separate, isolated guest Wi-Fi hotspot for guests. This would be ideal for a small business.- There isn't a good explanation of ReadyShare, so I plugged a thumb-drive into the USB port, and, voila, I was able to access the drive from a computer on the LAN. Someday, I might try a multi-port USB adapter.....- One phone app seemed to not like my password all of a sudden; the same password worked fine on the web. I'm still working on that.- I would have thought that they would have combined the access control list with the attached devices list on the configuration pages, by now. They have almost the same information.Granted, the replaced equipment was so old and slow that any upgrade to current equipment would have produced similarly excellent results. If your are in a similar position, with old equipment, I would recommend an upgrade, if not to this, to anything current.2017/05/15: After almost 3 months and a replacement, I still have to reboot it almost every day, and NetGear has no solution.

Reviewer: Cody Goldade
Rating: 4.0 out of 5 stars
Title: Love this router
Review: This is the second time I've purchased this exact router. The first one I had for about 5 years until it fell 8 feet on concrete and broke. The instructions make it pretty easy to set up. I havent had a need for tech support which speaks to ease of use. The signal has good range and is fast enough for a lot of devices. I plug the gaming console directly into the modem for more stable speeds when I need it. I gave it 4 stars because it was more expensive now than it was when I bought the exact same device 5 years ago.

Reviewer: Nelson Pereira
Rating: 5.0 out of 5 stars
Title:
Review: Great product very happy..

Customers say

Customers like the functionality, ease of setup, and speed of the networking router. They mention it works well, is easy to connect, and has great throughput. Some are also happy with its reliability and quality. However, some customers have issues with the reset time. Opinions differ on connectivity and value for money.

AI-generated from the text of customer reviews

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