2024 the best router and modem review


Price: $109.99 - $95.00
(as of Dec 16, 2024 22:09:09 UTC - Details)

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here

Feedback

The ARIIS SURFboard REFURBISHED SVG2482AC is the first retail Wi-Fi modem to feature rdk-b and is optimized for use with Xfinity Internet & Voice service. Rdk-b is an open-source software standard for accelerating the delivery of the latest entertainment and broadband services. It enables cable Internet Providers to quickly and efficiently deliver next-gen products and services directly to the devices on their network. With Wi-Fi speeds up to 1750 Mbps, download speeds up to 1 Gbps (not approved for Gigabit speed Internet plan) and 2 telephone lines, the SVG2482AC is the perfect solution to kick your XFINITY home network into high gear! Add a battery backup (sold separately) for coverage during power outages. Put the power back in your control with surfboard.
Approved for Cox, Spectrum and Xfinity internet along with other US cable internet providers. Is NOT compatible with ATT, CenturyLink, Verizon, Frontier or other Fiber Optic, DSL or Satellite internet service providers.
Does support cable digital voice service. Only compatible with Comcast Xfinity Voice
RENEWED: This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors.
A Trusted Name in Home Connectivity: Get high speeds, better coverage, and a two-in-one product! With the ARRIS SURFboard SVG2482AC Wi-Fi Cable Modem, you will increase your network capability and get faster streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing.
Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees. For use with Xfinity Internet & Voice Service.
Reviewer: Amazon Customer
Rating: 5.0 out of 5 stars
Title: 2 Years strong on X
Review: I have Xfinity 300 and this 7400 refurbished model works very well, it’s been 2 years 8/22 - 9/24 and we have had zero issues. X made the connection and setup - my range is excellent upstairs downstairs and even outside I am able to stream on TV &or laptop in all places around my home with no issues . I am very happy with this product.

Reviewer: Brian Serle
Rating: 1.0 out of 5 stars
Title: A very disappointing modem/router experience
Review: The Arris was advertised as a compatible modem/router for Xfinity. Buying the product would save me a modem rental of $25 a month, paying for itself in just 3 months! Imagine my excitement when I unpacked it, downloaded their Surfboard app. Everything went fine until I hooked it up to xfinity. It absolutely cannot be self-installed. I spent almost 4 hours with their phone based techs and could not get a signal out of it. All the lights were on, the TV and phone were able to hook up to the WiFi, but we could not get it onto the internet. Either this refurbished product is a piece of junk, or Xfinity doesn't look outside modems. Returned it immediately, after being up to 2 in the morning trying to install it over two nights. Avoid this one like the plague!

Reviewer: RS
Rating: 5.0 out of 5 stars
Title: used or not, this is a great value.
Review: this product is super easy to use. the whole issue with connecting with a carrier is the carrier does not have your serial number - mac address of the modem. So, unless you tell Comcast or other carriers that you need to give them your mac address, for your own customer owned modem it will not be recognized with comcast or any other carrier. let it integrate into comcast's system so the carrier can recognize this unit. Then you need to get the BILLING department to xo your rental modem and ACITVATE your customer owned modem.this is why you hear the horror stories of why the modems cannot be activated. Don't be discouraged by the used part of this. These modems can work for years and years without an issue.

Reviewer: BRAD LEE RICHARDS
Rating: 4.0 out of 5 stars
Title: Nioce!!
Review: Set up was a breeze and quality product.

Reviewer: Dudeguy
Rating: 5.0 out of 5 stars
Title: Call Arris first for correct cable modem for your needs -Finally a WIFI cable modem that works
Review: I have Xfinity as my provider who first recommended I blow 200 bucks on an Arris G36. Lost 160 bucks on that as by the time I installed it, too late to return. Then they recommended an Arris T25. Still have that dust collector as same deal, can't return and no one will give me 20 bucks for it. Finally called Arris who knew their stuff and they recommended this WIFI model that I purchased for 65 bucks refurbished and works great. Arris customer service dudes seem to be from India but work in downtown Philadelphia. Don't care as the folks at Xfinity are nice, don't give me a hard time when I want to purchase a piece of equipment of my own but I lost around 400 bucks until I finally called Arris and knew exactly the model I needed. Long term, I'd save 15 bucks a month. It appears I’m not the only person out there whose provider doesn't have a clue. Moral of the story is to call Arris, tell them your provider and what devices you need and they will save you hundreds of bucks unless you try to install it right away and can return it. Anyone out there want an Arris T25 in mint condition? JK as I'll post it again on Facebook's Marketplace for 15 bucks and see what happens.

Reviewer: Shiva Hari
Rating: 5.0 out of 5 stars
Title: No more $20/m rental, like it 👍
Review: I got this ARRIS SURFboard SVG2482AC-RB after I upgraded my internet service to 800mbps. And I am getting almost all of the internet speed from it. Very easy to install. It can be installed from Comcast/Xfinity app. It's a great deal for internet modems, routers, and voice services. It has four 1 Gbps ports and two telephone ports for digital voice. Wi-Fi router supports AC2350 speeds and fast wireless connections for home internet. It also can be powered by a battery for emergencies.Although it is renewed, I found no difference because giving the same quality as new, and the device looks brand new, too, with no wear and tear. It is in like-new condition and only has a refurbished logo near the power supply plug. It is a great way to save money and comes with a warranty. Better than paying $20/month for rental devices you don't own.

Reviewer: JM
Rating: 1.0 out of 5 stars
Title: Malfunctioning, no internet, no support, too late to return
Review: I had high hopes to a battery backup 911 phone line, modem and router "all-in-one", but this specific unit was a trasher and the manufacturer's support was very bad.While it's my fault that I didn't try to install this before the deadline to return it, it reflects on Amazon's refurbishment program that the device had serious problems when I got around to it (four months later). Could not connect to internet (after extensive diagnostics, including service provider's technician spending an hour on it.) In addition, I couldn't log in to the web-based settings framework. Ethernet didn't register at all until after the first (of three) hardware resets. This couldn't have all happened since Amazon shipped it, this strongly indicates that Amazon sent a broken product without properly testing it.The device itself has certain issues with the manufacturer - their web page for this product does not provide a link to the manual or firmware update(s). Arris has no excuse either.Lots of wasted hours by multiple people and interruption of an essential service - absolutely not acceptable.

Customers say

Customers like the ease of setup, speed, and quality of the networking router. They mention it's easy to connect, the WiFi speeds are great, and the product is the best they've owned. Some are satisfied with the value for money and range. However, some dislike the ad-blocking feature and have different opinions on functionality and connectivity.

AI-generated from the text of customer reviews

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