Price: $94.99 - $85.99
(as of Dec 09, 2024 17:23:10 UTC - Details)

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. With the ARRIS SURFboard SBG10 Wi-Fi Cable Modem, you will increase your network capability and get fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. Get high speeds, better coverage, and a two-in-one product!
A Trusted Name in Home Connectivity: Get high speeds, better coverage, and a two-in-one product! With the ARRIS SURFboard SBG10 Wi-Fi Cable Modem, you will increase your network capability and get fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing..MoCA Technology : No. Telephone Port : None.
Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
Modem Technology: DOCSIS 3.0 is a reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.
Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
Compatibility: The SURFboard SBG10 is compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. It's approved for cable internet speed plans up to 400 Mbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
What's in the Box: When you purchase you will get an ARRIS SURFboard SBG10 Cable Modem, Power Supply, Quick-Start guide, and 2-year warranty card.
Router Technology: Features two 1-Gigabit ethernet ports and delivers Wi-Fi 5 speeds up to 1.6 Gbps (1600 Mbps).
Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.
Reviewer: Sheila Murrey
Rating: 5.0 out of 5 stars
Title: This router WIFI was easy to setup and works well in our apartment
Review: One might need to set this WIFI router near the ceiling if you live in a 2-story place, but it works well for us on the ground floor and was super easy to setup. We have had it for over a month and have not had to restart it or reboot it and it's worked great! We did just try to access a new computer on it upstairs and the signal didn't travel up there good enough so we figure if we could move it closer to the ceiling (on a small shelf) or near the stairs that the signal from it would travel upstairs--we may try that. Overall, we are very happy with this item.

Reviewer: Brent Brown
Rating: 5.0 out of 5 stars
Title: Decent
Review: Pretty fast speed. Was unable to activate via the Xfinity app, but tech was able to get it activated. Works great so far. The 5G WiFi is pretty fast.

Reviewer: Placeholder
Rating: 4.0 out of 5 stars
Title: Easy installation
Review: Easy to install. Works great.

Reviewer: DubuqueDevi
Rating: 5.0 out of 5 stars
Title: It works well
Review: I purchased this modem to replace the modem I was leasing from Xfinity to reduce my monthly costs. This has the "slowest" download speeds of their range of models, but I only stream and don't subscribe to cable channels. Regardless, it works fine and I have good wifi throughout my 1100 sq ft condo. I had to call Xfinity for help making the switch. Everything went well until I was asked to put in the security key on the bottom of the modem. Would not work AT ALL. The Xfinity agent said since this was a 3rd party modem they weren't going to troubleshoot - buh bye! There's plenty of info online if you search "Arris security key not working", but basically I went to the site for managing the modem, which is 192.168.0.1. Make sure to create a new password. Under the Wireless 2.4 GHz and Wireless 5 Ghz enter the network name you want for each. Create a password and enter it under both sections in the Wi-Fi Security Key field. Hit apply. Now power off your modem for 30 seconds and restart. Start connecting your devices with your new password. This is how I was able to get it to work. Enjoy!

Reviewer: Sam Oakford
Rating: 1.0 out of 5 stars
Title: Not a stable Cable Modem. Don't be fooled by speed tests!
Review: Update:This CM keeps losing connection to Xfinity. There is a known issue with this modem due to it using a specific Intel chipset for CMs.From:approvedmodemlist_dot_com/intel-puma-6-modem-list-chipset-defects/#modemlistIntel Puma 6 Defect ExplainedDo Not Buy Intel Puma 6 Modem ListDo Not Buy Intel Chipset ModemsIntel’s Puma 6 chipset included in several cable modems is defective as it allows high spikes in network latency quite often (slow web page loading, for example). These severe network latency spikes interfere with online gaming, streaming video, or simply surfing the web. Network jitter (variable latency) also causes problems.The Puma 6 modems suffer from both latency and jitter. Some firmware updates have only temporarily fixed the problem and it seems Intel has no real fix for the issue. Consequently, these bad internet connections landed cable modem maker ARRIS in trouble with a pending lawsuit filed in California.Puma 6 Defect LawsuitThe Schubert Jonckheer & Kolbe law firm has begun an investigation into the issues and has filed a class action lawsuit for consumers of affected modems. If you own one of the affected modems (listed below), you can file your issues and get alerts to any possible legal action against Intel and the cable modem brands (particularly ARRIS).On the Schubert Jonckheer & Kolbe Puma 6 Chipset Defect page, you can check out the full lawsuit details.On top of it losing its WAN connection whenever this happens the LAN side of the router drops out as well so you can NOT manage it. This is unacceptable. I wish I would have done more research before purchasing this CM since the return window is now closed and I am stuck with an anchor.Furthermore, this CM suffers from 3 major issues:1) Connection to the Xfinity drops out approximately 5-6 times a week for about 5-20 mins each time. One needs to go through one or two power cycles of the CM to restore service. From the status LEDs you can see the CM has not even ranged yet.2) The connection between PC and CM drops out. This happens about 2 times a day. Need to unplug and plug in Ethernet cable.The last issue is its week WIFI range and sporadic drops.I use both the wired and wireless connections to this CM on the "private" network side of this CM (i.e. the CPE side).Figured with the Arris name it would have performed better. My really old Xfinity CM never had these issues. I upgraded since I wanted to utilize more of the BW I was already paying for from Xfinity. May go back to older, more reliable CM at this point. If you are looking for a stable CM, where your connections are going dow everyday then my suggestion is to look elsewhere.

Reviewer: K. Chan
Rating: 5.0 out of 5 stars
Title: Stable Internet, Small Footprint, Works Flawlessly
Review: After struggling with spotty internet for several weeks, being told from Comcast that our service lines were not being worked on or suffering outages, and having our cables checked, I realized that the $200 modem/router combo we bought last year was the culprit of our internet woes. Why I didn’t suspect our router first...it’s a $200 router for cryin’ out loud! Sadly, that stupid router was the problem and was long out of return period, just out of warranty period, and I really couldn’t be bothered with repairing it. The Arris Surfboard was half the cost, but worked great - if not better - than our old router/modem. Setup was straightforward and easy - I was able to setup my new router without having to call Comcast even (you can active a new router by plugging in a computer via Ethernet cable and going directly to Comcast’s site - it will load). The internet has been flawless and the unit has two channels (2.5 ghz & 5.0 ghz) so I am able to split up devices in the house depending on location and speed requirements. We have at least 17 devices on the WiFi, and they all run flawlessly. There are two slots to have Ethernet wired items, if you so choose, as well. You can keep track of the devices on your WiFi via app, locate suspicious devices getting on your WiFi, and even run speed tests from various rooms in your home. The unit has a small footprint, operates silently, and keeps our internet running. Overall, if you don’t want to pay for modem/router rental fees, or need a small reliable modem/router combo, this is a good one to consider.

Reviewer: Neckache
Rating: 5.0 out of 5 stars
Title: Efficiency
Review: It's still working well. Great buy, small & compact and works great.