2024 the best xfinity modem review


Price: $135.79 - $88.79
(as of Dec 14, 2024 17:13:09 UTC - Details)

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AC1750 Dual band concurrent Wi-Fi Router with 4 Gigabit Ethernet ports for wired devices. 802. 11AC Wi-Fi speeds up to 1750 Mbps. Wi-Fi speeds listed are the maximum theoretical possible with the radio and antenna configuration. Throughput speeds will vary depending on distance, wireless network congestion, interference, and client capabilities. Not compatible with Xfinity Gigabit internet speed packages
3 products in 1: 8x4 DOCSIS 3. 0 cable Modem + AC1750 Wi-Fi router + Xfinity telephony
Approved for use with Comcast Affinity internet & voice service with rdk-b technology to support next-gen products and services
Does not support Xfinity home security or home control service without also having an Xfinity home router from Comcast that only Comcast can provide; not approved on any other cable internet Providers
24 DOWNLOAD and 8 UPLOAD channels ideal for Internet plans up to 600 Mbps; Comcast Xfinity service is required to use this product
AC1750 Dual band concurrent Wi-Fi Router with 4 Gigabit Ethernet ports for wired devices. 802. 11AC Wi-Fi speeds up to 1750 Mbps. Wi-Fi speeds listed are the maximum theoretical possible with the radio and antenna configuration. Throughput speeds will vary depending on distance, wireless network congestion, interference, and client capabilities. Not compatible with Xfinity Gigabit internet speed packages
2 telephone ports to support Xfinity voice; optional battery backup (sold separately) for placing and receiving voice calls during power outages; 2 Year limited With us Technical Support. Not compatible with Xfinity home security service
Note, Comcast will not provision this model for Gig speed services. A DOCSIS 3. 1 modem, such as the ARRIS SB8200, is required for Gig speed service.
Reviewer: Tom Held
Rating: 5.0 out of 5 stars
Title: Works great!
Review: While my Xfinity tech was here replacing my Xfinity box he said my modem was only 400 speed, but I had 800 available. So I got this one that covered that difference, it wouldn't connect to the internet. I spent two days and many hours on the phone with Xfinity, they finally offered to have a tech come trouble shoot it and get it going for me. He did this and that for an hour and a half, since it was a refurbished unit it was misidentifying as an Xfinity Gateway unit. We gave it a new Wi-Fi network name and gave it a new password, that was the hookup problem fixed.

Reviewer: Dennis Harrsch
Rating: 5.0 out of 5 stars
Title: Works as advertised
Review: I purchased this modem to save the 15$/month rental fee. Looks brand new but is a refurbished modem. It will pay for itself in 6 months.Super easy to set up using the Xfinity app first then the Arris Surfboard app. Speed test : Download speed 350 Mbps Upload 21.7 MbpsI did have to call Xfinity tech support for help. Took about 15 mins to get everything set up.If i get a year out of it I’ll be happy. So far So good !!!Highly recommended 5 stars

Reviewer: Kindle Customer
Rating: 1.0 out of 5 stars
Title: Maybe yes, maybe no
Review: Modem would not work on Xfinity network. Tried two different modems, but simply wouldn’t connect to internet. No warranty from Arris since refurbished. It was a maybe it would work, but Comcast would have to make paid service call to try. Too much effort and time wasted. Xfinity support said call manufacturer, but you can only ask questions of community. Returning it. Nice to hear it worked for some, but not us.

Reviewer: Darlin Nicki
Rating: 4.0 out of 5 stars
Title: UPDATE
Review: I purchased this modem to replace the Xfinity one I had which I was paying $14 a month for.By doing some research I thought this one would be better than the Xfinity but no. the wifi connection is slow, I'm always having to restart. Customer service is no help either, one guy told me to move the modem to a high place, well that didn't work either. I'm giving this modem till the end of the month but I can see I will most likely be returning it.UPDATE: After me moving the modem to a higher spot I have noticed the Wi-Fi is faster and I haven’t had any further issues.

Reviewer: Model building by Thom
Rating: 5.0 out of 5 stars
Title: Works well but comcast is PITA
Review: I received this modem to replace a much older one. I hooked it all up and attempted to contact comcast to hook it in to their system. Here is where things got frustating. I called the number in the documentation and after getting bounced around from automated support area to automated support area I was told to power off for 10 seconds and power it back up and then recontact Comcast. Which I did. As I was waiting I opened a browser and there was a page for comcast to get their mobile app for my cell phone. So I installed the app. Long story shortened after 15 minutes of going through the app they connected me with customer support. Mind you all of this is being done in text on the phone. I hate texting at the best of time. SHould only be used if your partner needs you to pick up milk on your way home from work 30 minutes later they said it would take 30-45 minutes for the system to recognize the modem and I should expect a call in an hour from comcast. This was 2:35pm. Well, 75 minutes later things were finally working. By 9pm I still hadn't received any phone call. I do not fault Arris for this. There product appears to work well. Much stronger wi-fi signal in the house so no complaints there.In conclusion A+ for the Arris modem. D-/F for Comcast/Xfinity tech support. Money value also A+. I won't and can't fault the product for Comcast's bad tech support.

Reviewer: Grace F
Rating: 3.0 out of 5 stars
Title: don't buy this - problematic activation process
Review: I bought this item for the ease combination of a modem and a wifi router. However, it was a disaster since the wifi never connects and kept making me to contact the customer service. I spent 3 days to figure out, however, all they say is to purchase a protection plan and they will further assist.NO THANKS! I ended up returning the item and went back to a traditional way - a modem and a wifi router. the internet never disconnects and works better!

Reviewer: Amazon Customer
Rating: 5.0 out of 5 stars
Title: It goes well with Xfinity so I don't have the extra $15 per month on my bill
Review: I like that it's thin and in white. Would prefer a smaller, more compact model. I haven't had the need for Tech support but I imagine I won't need much help as when i used another router which was rented. Worth it to save money!

Reviewer: Dennis
Rating: 5.0 out of 5 stars
Title: Perfect
Review: Easy to install

Customers say

Customers find the networking router easy to set up and providing good value for money. They praise its seamless installation and say it helps them save on monthly rental fees. However, some customers have reported issues with connectivity and quality. Opinions differ on functionality and WiFi speed.

AI-generated from the text of customer reviews

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