2024 the best modem router combo review


Price: $99.99 - $499.99
(as of Nov 15, 2024 06:07:16 UTC - Details)

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here. [PDF ]

Feedback

Experience a new generation of WiFi 6 router with a built-in DOCSIS 3. 1 cable modem that delivers blazing-fast multi-Gigabit Internet. With link aggregation, 2. 5Gbps Ethernet port, and 4 times the capacity to handle more WiFi devices, the Nighthawk multi-Gigabit speed Cable Modem Router delivers a truly next-level experience without limitations.
Compatible with major cable internet providers including Xfinity, Spectrum, Cox and more. NOT compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service. Best for cable provider plans up to 6Gbps
Coverage up to 2,500 sq. ft. and 30 concurrent devices with dual-band WiFi 6 (AX6000) speed (up to 6Gbps)
4 X 1 Gig Ethernet ports, 1 x 2.5 Multi-gig LAN or internet port and 1 USB 3.0 port for computers, game consoles, streaming players and more. Maximize your internet speeds with 2-port aggregation to achieve up to 2Gbps for ultra-fast streaming and gaming
Replaces your cable modem and WiFi router. Save up to $168/yr in equipment rental fees
DOCSIS 3.1 and 32x8 channel bonding
NETGEAR Armor software provides an automatic shield of security for your WiFi and connected devices for real-time protection against hackers and added privacy with VPN. 30-day trial included
NETGEAR routers have security features enabled out of the box with automatic firmware updates, and industry-leading safety features to help protect you and your family
Easily set up and manage your WiFi with the Nighthawk app
Made for use in the US only
Reviewer: Ruben Antonio
Rating: 5.0 out of 5 stars
Title: Exceeds Expectations
Review: The Nighthawk router has been an outstanding addition to my home network setup, delivering fast, reliable, and consistent performance across all devices. It easily handles multiple users streaming, gaming, and browsing simultaneously without any noticeable lag. Even with a TV located downstairs, the signal strength remains strong, allowing seamless streaming without buffering. The setup was straightforward, and the router’s user-friendly interface makes it easy to customize and monitor the network. Overall, the Nighthawk has exceeded expectations, providing dependable and high-speed connectivity throughout the entire house.

Reviewer: Katherine Ann Visalga
Rating: 5.0 out of 5 stars
Title: Outstanding Modem Router Combo!
Review: We had a Motorola modem router combo for the past 18 months. It replaced a Netgear unit that after 4 years became inoperable due to a serious home power surge. The Motorola was a recommendation from our internet provider. Had to add 3 wifi extenders to cover our 2300 square foot home. The unit often dropped wifi, could only use WPS after a reset and was very unreliable. Coould not even received a signal on our patio.Installed the Nighthawk 3 weeks ago and it has been operating flawlessly. Removed the 3 wifi extenders and even receive a strong signal outside our home. Installation was very easy using the Netgear app. There are numerous options with the unit that can be changed by the app to customize for individual requirements. I have continuous and strong wifi. We are getting a stronger signal than I have even had with the previously recommended unit. I wish I had my neighbors recommendation 18 months ago as it would have saved us time, money, and lots of agrivation. Thank you Netgear for a great product! I am a Netgear customer for life.

Reviewer: Tamer G.
Rating: 1.0 out of 5 stars
Title: I paid extra for worst experience.
Review: The first one I ordered, appeared brand new, but would not activate. I bought this one after moving to a new apartment and didn't have any internet so I kept trying to activate it with comcast. And when all else failed, they finally told me that its been pre-activated to another account. And it actually cannot be released. So I ordered replacement. This one activated right away.Sadly, we live in a one bedroom apartment, not much concrete in these walls, but when you go from the living room - where the router is located - to the bedroom, the service drops to very low speeds. I was fine with it because it was working and I just accepted that netgear doesn't make great products.Then a few days after the 3 months mark, the WiFi SSID was nowhere to be found. I couldnt connect to the router, and even when I tried to go wired, it wouldn't give me an IP. The router was stuck with 2 LEDs constantly on, and no other LEDs would work. I tried rebooting it and nothing. I tried resetting it and nothing. I tried several times and it was the same outcome. At this point, I decided to call the tech support. That's where the real fun started.After tracking down their number and connecting, I couldnt hear the service person. And this wasn't just because of the very thick accent. Apparently Netgear support sounds like they're in the heart of India. I would hear 1/2 a second and then nothing, and then 1/2 a second and then nothing. And then half a second and nothing. Starting to get very frustrated I hung up and called again -- this happened 3 times, with the same outcome.I was trying to tell the tech that there is something wrong with their phones, but apparently they said that "ev------wa----- f----e" ... So i'm to believe that it's on my side.So I called from a completely different line, and got connected with someone completely different. THANKFULLY I could hear this person... Aaaaaaand EVERYONE Around them. It was very very very diffucult to make out a word they're saying because they were surrounded by other techs less than a few feet away. And each one is yelling into their headset in their native accent. And everyone is using the same diagnostics script that they're reading. "Have you tried resetting the router" one said. "please disconnect the power and wait 30 seconds". "This is Netgear support how can I help you". And more than 10 other voices echoing in the background.The tech then instructed me to try to reset the router and wait. Not only have I tried that, and explained it to her, I've spent a better part of my morning doing that. But I decided to entrust the professionals. Moments pass, router is reset, and nothing worked. No surprise here. She paused and then told me that we'll have to reset it to factory settings and reconfigure it. Moments pass. Pin stuck in router for 30 seconds. Power comes on. And she would guide me through it "and the light should now be turning Amber"... no lights were turning amber. She pauses puzzled. "Okay we'll try again... Reset holding the pin for 1 whole minute".... A whole minute? What the heck difference is that between that and 30 seconds. I know how to count. But Okay, one minute of pressing a tiny little pin against my finger and into the stupid hole.... Moments pass.. Router being reset.. 20 seconds... 40 seconds... 60 seconds. Relieved to be done. I let it power up naturally, and she explains "and the light should now be turning Amber". . . . . . . . . . . . . . . ."how about now?" . . . . . . . NOTHING turned amber. 2 lights. Turning white. Same as before. Same as this morning. Very puzzled. We run though the cabling to make sure that its still good. And then she comes back with the brilliant idea... "Okay Mr Tamer. We will try one more reset. This time you'll hold the pin for TWO minutes." TWO WHOLE MINUTES! At which point i opted to put the phone down on speaker so I can two-hand this operation.2 minutes passed and nothing. Same result.I.. wanted.. to... die.. Thank you NetGear. It's been great.She asked about the date of purchase, and being that it was slightly over the 3 months mark (within a few days) they could not accept a return. However they will send me a replacement. She took down my information and we parted. I wanted to write a review then and there, but I decided to wait until I cool off and see how things progress.An hour later I get a call back from them, they are informing me that the warehouse has no available routers in that model, and they will send me one as soon as they have any in stock.....Whaaaaaaat?? So not only do I have a broken one that they wont take as a return, but they cant even send me a replacement. It's been 3 months and half on this $450 piece of crap.Two days later, I get another call. It's NetGear support for the replacement router. The warehouses are STILL out of stock and they can't send me another. So I ask her, can you send me a cheaper model or something else in return? I dont even need the same model. She actually YELLS BACK, "No. They will Send me one. Once they have more in stock".I could not be more in shock, so you called me up, out of no where to Yell at me for not having stock? And I bought the expensive model, and because of that, they cant give me a replacement?It's now been over a month since they've called. And I STILL never got a replacement for this.So after my first call with them, I figured I'll go straight to Costco for a spare comcast wifi router. And maybe I'll return it once I get my replacement. Unfortunately the only one they have was Netgear Nighthawk, the lesser model. After spending yet another few hundred bucks and a few more hours to get it to activate - with comcast as well. It's been working with very very bad signal, even 15 feet away from the router. Yet another nighthawk disappointment. And now it's passed the return date, so even if I get a replacement I'm screwed.It's been by far the worst experience ever. Do not get anything nighthawk

Reviewer: Amazon Customer
Rating: 5.0 out of 5 stars
Title: So much better than the default Modem Router
Review: We moved recently and got a new internet service provider. While the provider and their service was good, the Modem Router that they rented to us was not. We were having constant DNS errors, sometimes the Router would just reset itself, and we would see significantly lower download rates than we were promised. We tried having them replace it with another rented router but the issues continued. Then I decided to do some research. As someone who games and works from home daily I needed a device that could handle high speeds reliably. Dropping my connection in the middle of a meeting or god forbid a match was not acceptable. Then I saw the prices for your average "High End Router" that does not even come with the modem portion. Buying two $200+ devices was just too much, not to mention the worry of them arriving and not working with eachother or one of them being incompatible with my ISP for some reason. With more research I found Netgear and their very reasonable prices and high end devices. And even more awesome they actually offer a gamer level Modem Router combo. The Nighthawk was the same price as a high end router from other companies and it came with the modem built in. I ordered it and set it up. The instructions included with it were fantastic and I had it up and running in no time. A 10 minute call to my ISP later to activate the device (which the instructions also walk you through) and I was up and running and the fastest speeds I've ever had at any of my homes or with any ISP or device. I'm a few weeks in now and have had zero issues, where as before I was having network troubles every couple of days. 5 stars for sure. No complaints at all. The range of the wifi is also very impressive. I'm able to walk a good 200 feet away from my house and still have wifi on my cellphone. And I love the Nighthawk app that you can manage it with from your cellphone. It lets me check the devices on my network with a touch and disconnect any that shouldn't be there. Great stuff netgear, very happy with my purchase.

Customers say

Customers like the ease of setup and speed of the modem. They mention it's user-friendly and the web GUI is easy to log into. Some are also happy with the WiFi range. However, some dislike the internet connection. Opinions differ on functionality, connectivity, value for money, and reliability.

AI-generated from the text of customer reviews

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