2024 the best cell plans review


Price: $52.99
(as of Oct 20, 2024 12:43:13 UTC - Details)

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here

Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $10 to repair or $29 to replace your phone.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Reviewer: Joe
Rating: 5.0 out of 5 stars
Title: Refund
Review: That was good and fast thank you Joe Hinant.

Reviewer: Kevin
Rating: 5.0 out of 5 stars
Title: Excellent
Review: Very impressive and helpful

Reviewer: E. Noyer
Rating: 1.0 out of 5 stars
Title: Beyond Awful
Review: Purchased this insurance with the phone from Amazon and two weeks later the phone fell off the nightstand and shattered the screen.First problem - the phone purchased was not in the list so it required a call to customer service. They informed me would take 2-3 days for them to add phone to list just to open the claim. That’s not a problem except 4 days latter they had still done nothing, AND the only thing they needed to do was add the color they didn’t have listed.Second problem - I went back to their website (which is a joke) and filed a claim with the wrong color just to get a claim in the system (seriously how important could the phone color actually be to an insurance claim)? You are required to upload the receipt to Asurion after the purchase. The problem is the archaic website does not have a customer account. You enter who you purchased the phone from and an email address and then upload the receipt which is immediately tossed into a bottomless hole. Why do I say this, because the invoice they force you to upload cannot be accessed again, EVER! When you file an insurance claim they make you upload another copy of the receipt which you previously provided, so a total waste of your time since they already collected the info.Third problem - Now keep in mind my claim has still not been submitted at the point because you have to complete a form (that’s ok, I would expect this) however, then you need to take the form you just completed, a copy of something that lists the item purchased (Amazon product description) and another copy of the receipt, scan it and upload into their system. The you log back into the Janky website with your email address and who you purchased the product from, get a text message on the phone and enter the code and then the claim is accessed…. Well kind of accessed all the documents submitted cannot be viewed, you are just given some basic information on the screen. A day or two later you may or may not get a text telling you something wasn’t provided so you have to go back the the website, enter who you purchased the product from, email address, get a tex, blah, blah, blah and then upload a copy of the missing document which goes off to the Bermuda Triangle as you will never be able to view these documents again.Fourth problem - you will get a link telling you that your claim has been accepted and to follow a link to find a list of their vendors. THIS IS WHERE THIS EXPERIENCE TURNS INTO SOMETHING THAT MAKES GOING TO A GOVERNMENT AGENCY LOOK LIKE DISNEYLAND. At the vendors they will have no record of the claim, and since none of the documents are in a customer account you can pull up the claim but none of the paperwork will be visible. The vendor will then need to call Asurion who will say they have no record of the claim, remember I have provided a receipt 3 times and uploaded claim documents. The customer representative at Asurion after blaming the customer for not doing something correctly will then suddenly advise, oh I see something we were supposed to do something (ridiculous I am sure) and say it is our fault (Asurion’s). The customer service rep will then get the claim to the vendor who can know help you after 90 minutes of problem after problem,Lastly even though the deductible is supposed to be based on the cost of the phone in my case $10, the representative will overcharge you, billing you $31.50 for the privilege of this experience!If you have a choice of using a broken phone or filing a claim with Asurion, keep the broken phone and your money and never purchase the insurance!!!

Reviewer: PacksOyerly
Rating: 5.0 out of 5 stars
Title: A Must in Our Hustle Bustle Hous
Review: I have been very happy with this company's service plans. Never really had a need for them until children #s2-5, but a must have. Overall we come out ahead of the replacement vs service plan equation when buying the serrvice plan.

Reviewer: Anndizon
Rating: 5.0 out of 5 stars
Title: Fabulous
Review: I shattered the screen on my old device. But luckily I bought this protection for it last year. And so I contacted Asurion online and the whole process was so easy. And the whole turnaround took a hell of a lot shorter than I thought it would. So I was able to get my new device very quickly. And I got it asurion to cover it also. Thank you so much!!

Reviewer: I was sent the wrone case yall sent a case for a14 i need a case for the a15
Rating: 4.0 out of 5 stars
Title: Best Product
Review: I love it all ways been a fan of yall Product.I paid for a Protection plan for 2 phone i did not see in my email

Reviewer: Rhonda MacMelville
Rating: 5.0 out of 5 stars
Title: Broke my screen in the morning, got my case in the afternoon
Review: I looked at the coverage and took the two year...cracked screen covered on day 1. Never have cracked a screen, but it's also the first time I took protection.

Reviewer: ladypjay
Rating: 5.0 out of 5 stars
Title: great coverage
Review: I bought this accident protection plan when I bought my new computer. I'm in a nursing home, and it's all too common for something to get knocked off the table or slide off the bed. This makes me feel much safer when I get on my computer since I am on it for hours at a time. I bought a 2-year protection plan and it gives me peace of mind, even if I never have to use it

Customers say

Customers have mixed opinions about the durability of the phone. They mention it broke the screen 10 days after activating. Opinions are mixed on value for money, ease of use, and protection.

AI-generated from the text of customer reviews

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