Price: $199.99 - $135.79
(as of Dec 05, 2024 08:02:10 UTC - Details)

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. With the ARRIS SURFboard SVG2482AC Wi-Fi Cable Modem, you will increase your network capability and get faster streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. Get high speeds, better coverage, and a two-in-one product!
A Trusted Name in Home Connectivity: Get high speeds, better coverage, and a two-in-one product! With the ARRIS SURFboard SVG2482AC Wi-Fi Cable Modem, you will increase your network capability and get faster streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing.
Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees. For use with Xfinity Internet & Voice Service.
Modem Technology: DOCSIS 3.0 Cable Modem with AC2350 Wi-Fi Router that delivers high speed internet to your home devices.
Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
Compatibility: The SURFboard SVG2482AC is compatible with Xfinity Internet & Voice service and is approved for cable internet speed plans up to 800 Mbps.
Reviewer: Kindle Customer
Rating: 5.0 out of 5 stars
Title: Great Product, especially if you Follow the written Installation Instructions (Don't call Comcast for Setup!)
Review: This is a good product and the price isn't bad if you really need both an Xfinity cable modem and a high capacity router. This is one of only two models that Xfinity recommends for 400 Mbps internet connections that work with Xfinity's VOIP landline telephone service. These are the fastest cable modems that work with Xfinity's VOIP system. And this was the less expensive option (although looking back it might have been worth spending more to get the other choice (a Netgear model) just because of the color. This is the only white device on my computer desk and it really sticks out (LOL).According to at least one of the tech support people I talked to, a lot of people don't actually upgrade to a VOIP compatible modem. If they have a working VOIP modem they can keep using it for phone service, while transferring their internet connection to a faster, Non-VOIP cable modem. I didn't test this, but if it's true it means that you can get a Gbps capable DOCSIS 3.1 modem / router and instead of this unit. I don't think I could have saved much money by doing this, but you might be able to. Clearly there are a lot more cable modems to choose from if you don't need them to be Xfinity VOIP capable, so I would recommend you consider this before you buy.But if you do buy this unit with the intention of using it for VOIP with Xfinity, PLEASE, PLEASE, PLEASE DO NOT CALL XFINITY TECH SUPPORT TO HELP WITH THE INITIAL SETUP OF THIS DEVICE!It comes with an excellent set of Quick Start instructions that can prevent you from doing what I did, which is spend over an hour frustrating Comcast Agents and Tech support people on the phone trying to get it all set up in one step. It just isn't set up to do that.As per the Quick Start Guide, you start the setup by connecting your coaxial cable and either an Ethernet (preferred) or wireless connection to the modem from a PC, Mac, Laptop, or similar device with web access. When you boot up the modem it automatically configures itself to go online and prepare itself for activation by Comcast. Crucially this step takes 5-10 minutes and has to be completed BEFORE you can register it for your account. Trying to start with the registration on the phone resulted in a bunch of frustration as the constant reboots ordered by Comcast messed up the software that the modem was trying to run to set itself up. Then, as per the Quick Start Guide, you can go online and use the www.xfinity.com/activate web site to both register the modem to your account, and set up the SSID you and password you want to use, ideally the one you already used before the upgrade. This automatically sets up the 2.4 and 5 Ghz bands to work off the same login and to switch automatically. Only after doing this do you want to mess with the VOIP settings, which has to be done by phone. The Quick Start Instructions give you a special number (1-855-652-3446) that apparently connects you to the tiny subset of Comcast techies that know how to transfer your VOIP service to this modem.I ignored these instructions and tried to let Comcast handle the installation over the phone. The result was over an our spent with various techs trying to intervene in the process before the modem was ready for the next step. I wasted everybody's time and effort. In the end, the modem itself had to take over and fix the installation after the tech guys had succeeded in setting up the VOIP and making it impossible for me to connect to the internet. Basically the modem had to go through it's initial setup protocol again AFTER it had been connected to my account and VOIP service. And when I finally got back online, the modem itself brought up an Arris webpage where I was prompted to complete the WiFi setup by designating a custom SSID and Password, which I SHOULD have done during the registration process had I followed the instruction.In the final analysis it's pretty impressive that no matter how much you try to interfere with the setup process, Arris has this set up so that you will succeed under the power of it's own software.My advice, however, is to trust the Quick Start Guide and follow the steps they suggest. Start with the automatic modem setup using a connected device, then do the Xfinity activation online, and then call the special number for the VOIP setup.Or, if you already have an Xfinity VOIP modem, you can apparently let that handle the VOIP and use this for the Ethernet and WiFi connections. I didn't test this, but it is what I heard from Tech Support.All in all this is a very solid piece of equipment and its good to know that it will complete the install even if you do your best to mess it up. I am getting all of the performance that is advertised now that everything is connected correctly.The only reason I hesitated to give this product 5 stars is that

Reviewer: thatguy
Rating: 5.0 out of 5 stars
Title: Saved my dad some money
Review: Worked well and was fairly easy to install, did not need to even call the ISP. Saved my dad the rental fee which was a total ripofd

Reviewer: CM10014
Rating: 5.0 out of 5 stars
Title: Modem awesome! Xfinity - NOT the future of awesome!
Review: Purchased this modem after receiving endless messages from Xfinity that my netgear cable modem is no longer supporter. The modem itself was easy to plug in, etc. No issues there. Setting up on Xfinity however, oh my!Attempt #1: plug in the modem and wait for it to update firmware. Restart the modem and try to set it up through Xfnity's web activation. No connection at all.Attemp #2: unplug modem, plug it back in, and try to activate. The website tells me I have to download Xfinity's app and do this on my cellphone.Attempt #3: open Xfinity app, enter the HFC MAC address and get a message that it will take 11 minutes. No activation.Attempt #4: call Xfinity, go through the voice prompts to install new equipment, and the auto voice tells me I have to do it online and that customer support cannot help.Attempt #5: see attempt #3. No luck.Attempt #6: call Xfinity back and just say 'agent' repeatedly. I'm finally connected with the wonderful Rae who tells me that the modem cannot be registered online. Provide her with the HFC MAC and ETA MAC addresses. We wait, we chat and exchange recipes, she provisions the modem, I get online but the landline isn't working, we wait again, and now she reprovisions the voice. Finally, success!I understand that Xfinity wants to make money from equipment rental but this is ridiculous! In any event, I'm online and getting the speed I'm paying for.

Reviewer: Forrest Rosanova
Rating: 4.0 out of 5 stars
Title: Great Wifi speeds when using "Bridge" mode to a TP-Link Router
Review: I’ve been using this Arris router for 5 months and my configuration has worked out very well. I am a Comcast customer in Denver with Triple Play bundle (TV, Internet, Telephone). The internet plan I am on is a 250 mps (upload speed) plan. I was using the Comcast modem and paying the $13/mo rental fee. The speeds were under 100 mps. My new configuration is showing amazing speeds. Getting up to 299 mps upload using the 5 ghz connection, although on weekdays during the business day the speed will dropI was initially concerned that changing to a purchased modem/router would cause me to call Comcast and I expected push back to not change. But I never had to speak with Comcast. I connected the modem to the coax cable and connected my telephone line. After several minutes of set-up and blinking lights, my laptop browser automatically connected to a Xfinity ip address and the messages were saying the conversion would be done automatically. It took a while for the system to go through a lot of set-up and finally I got a message that there was a problem and I had to call a special phone number. I expected push back then, but it was an automated system and after answering a few questions, the system said Xfinity would send a strong signal to reset the modem and it would take a while. I was giving the option to provide my cell # and Xfinity would call back 10 minutes after the reset was completed. After the reset was completed the Arris modem and router were on-line plus our telephone service was working. Hooray! I got the automated call 10 minutes later and responded that everything was working.While reading previous reviews, some reviewers indicated that the Wifi speed was slower than the rated. I was getting slow speed too on the Arris modem/router. Not much more than 85 mps. So I purchased another router from Amazon, a TP-Link AC1750. I entered the Arris modem/router settings from my browser (10.0.0.1) and changed the setting to enable Bridge mode (see picture). Then I connected one ethernet cable from the Arris modem/router to the Internet “in” jack on the TP-Link router. What the Bridge Mode basically does is disable the router features of the Arris modem and forwards the internet signal to the TP-Link router. The Arris modem still handles telephone. I changed the name & password of the SSID’s on the TP-Link router.Over the first five months I’ve been getting really fast Wifi speeds using 5 ghz connection. I keep the modems on a tall shelf in the basement and I still get great speeds on the second floor of our house. In fact, we have no issues streaming TV on the second floor. It won’t be long before the savings from not paying the Comcast modem rental fees will pay for the two modems purchased, plus I get terrific Wifi speeds.