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(as of Dec 31, 2024 20:18:14 UTC - Details)
101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.
Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.
Top human resources author Paul Falcone?offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on.
This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter.
In 101 Tough Conversations to Have with Employees, Falcone covers topics including:
substandard performance reviews,progressive disciplinary warnings and termination meetings,FMLA abuse and ADA accomodations,wage and hour challenges,team turnarounds,compensation conflicts, and more.
This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations—and get the very best from your people.
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Publisher : HarperCollins Leadership; Second edition (June 25, 2019)
Language : English
Paperback : 384 pages
ISBN-10 : 1400212014
ISBN-13 : 978-1400212019
Item Weight : 14.4 ounces
Dimensions : 6 x 1.15 x 8.95 inches
Reviewer: samia
Rating: 5.0 out of 5 stars
Title: The best !
Review: As a first-time manager, I have found it extremely helpful and beneficial in navigating my new role. I have been utilizing the insights and strategies outlined in the book extensively, and I must say it has significantly contributed to my growth and development as a manager.
Reviewer: Ralph Hughes
Rating: 5.0 out of 5 stars
Title: Excellent Book!
Review: This book is one of the most comprehensive HR and leadership related books I have ever read! It provides excellent examples and simplifies many tough conversations managers hate to have with employees, but now can feel empowered and confident having them with the strategies and information in this book. It is a must read for every HR manager and person in a leadership position!
Reviewer: Ron A. Reyes
Rating: 4.0 out of 5 stars
Title: Excellent Conversation Samples
Review: This is a great book. The writer comes at issues from both legal concerns along with including positivity in language. There are a lot of books like these out there (and I have purchased many of them) and I find myself going back to this one when looking to gather my thoughts.
Reviewer: JanD
Rating: 5.0 out of 5 stars
Title: Must have
Review: Must have for any supervisor, manager, director or individual in an executive position. Lots of great tips and advice that will help in a variety of office situations.
Reviewer: Stephany Pro
Rating: 5.0 out of 5 stars
Title: The word tracks are pure gold!
Review: One of Paul's strengths is his ability to give you a complete script of a conversation--from both sides--so you have words to bring to the table. Sometimes it's incredibly uncomfortable just to read the conversations! If you can't read it, it makes it difficult to say it.One of the top ten books on my professional bookshelf! Perfect gift for someone who has just been promoted.
Reviewer: H. Johnson
Rating: 3.0 out of 5 stars
Title: a keeper for the office at work
Review: This book contains so much little stuff that it is too much to really read all the way through and gain anything in my opinion. So, I keep it in my desk at the office and use it as needed...it does have some great information and advice for sticky situations.
Reviewer: HRmgr
Rating: 5.0 out of 5 stars
Title: Nice reference tool
Review: I was looking for a reference tool that matched our philosophy and was easy to use. I liked what I read and the other reviews so I took a chance on ordering this. I am an HR mgr and we immediately got this into the hands of two managers who needed to have tough conversations. One manager had years of experience managing people and the other a new manager. The dialogue fits our particular culture where dignity and truth are encouraged in employee communication. I am sure this will be one of our most appreciated resources for a long time to come. The index made it easy to zero in on the specific behavior that needed to be addressed and the topics were thorough enough in the descriptions without being overly wordy or time-consuming for busy managers to read. I also appreciated the author's advice on topics that need to involve HR and or Legal. I also ordered 2600 Phrases for Effective Performance Reviews and our first impression is that it will also be very useful.
Reviewer: Jackie
Rating: 5.0 out of 5 stars
Title: Wonderful read.
Review: Wonderful read. I bought this book because I have a problem subordinate and we needed to have difficult conversations with her. Luckily, she left on her own. Yet I kept reading the book. I'm gladni did! It covers a WIDE range of conversations you may need to have with your subordinates in a very delicate way.
Reviewer: Jill S
Rating: 5.0 out of 5 stars
Title:
Review: I liked that this book gave advice but also actual pieces of conversation and examples. Many times that's what I'm looking for with a difficult conversation is: How do I even broach this topic? How should I start off? etc.. I've referred back to this book quite a few times and always came away with a few notes for the meeting I'm about to have. Good purchase if you supervise employees.
Reviewer: Gemma
Rating: 4.0 out of 5 stars
Title:
Review: Great tips but bit American
Reviewer: Jacqueline McLean
Rating: 5.0 out of 5 stars
Title:
Review: Fabulous guide to assist new managers in their role managing people.
Reviewer: JOHN
Rating: 4.0 out of 5 stars
Title:
Review: Portions of this book answered very sensitive questions
Reviewer: Crystal
Rating: 5.0 out of 5 stars
Title:
Review: Items as described and shipped fast
Customers say
Customers find the book provides helpful guidance and examples for common business leadership situations. They describe it as an engaging read with clear content that is easy to understand. Many readers find the book concise and straightforward to navigate, with a table of contents that makes finding information simple. However, opinions differ on whether the book offers good value for money and whether the scenarios are realistic or unrealistic.
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